Frequently asked questions

My account




For business inquiries, please contact us by e-mail, we will contact you immediately.

Otherwise, the phone call rate is negotiated in the business contract that lists the relevant phone numbers.

Working hours are from 9am to 5pm, but in urgent cases it is also possible to call outside of work hours.

We do not provide the phone support for the other users, but do not hesitate to contact us by email!

The tax document is sent by e-mail to the email address entered at the registration.

The tax document has an electronic signature and is not sent by the post office.

An e-mail with a tax receipt is sent right after the payment is received (if you pay online with bankcard, the next day with bank transfer).

All tax documents can also be downloaded by logging in section Billing - Invoices .

The most common reason is the lack of credit or prohibited audio-text service with your operator.

If you want, please write us your phone number and the time of sending the SMS, we do check the delivery status of the reverse SMS.

Sending SMS is free of charge, only the reverse SMS with the code is charged when received.

Contact details

Sokordia, s.r.o.
Antonínská 18, 602 00 Brno, Czech Republic
IČ: 29190088, DIČ: CZ-29190088

Recorded in the Business Register administered by the regional court in Brno, section C, item no. 64409